Privacy Policy
My full privacy policy can be found below and will be given to you in paper format should you become a client. Any contact details you give me via my contacts page will only be used to respond to your initial enquiry, not for marketing purposes. At all times your personal information remains strictly confidential. If you chose not to become a client, I will erase your initial enquiry details. If you become a client, I will explain why I have to obtain and keep records as part of your treatment; this is to comply with the data protection regulations, the Association of Reflexologists professional conduct code, and my insurance legal requirements.
YOUR PERSONAL INFORMATION - GENERAL DATA PROTECTION REGULATION (GDPR)
GDPR is bringing in new legal protection for personal information from May 2018. This tells you what personal information I gather via my website, and why, and what your rights are.
Therapist’s Name/Identity: Dr Emily Hughes
Therapist’s Contact Details:
Telephone No: 01865 981420
Email address: [email protected]
Address: Lashford Lane, Dry Sandford, OX13 6EB
Data Controller Contact Details: As above
The Purpose of processing Client Data
In order to give professional reflexology treatments, I will need to gather and retain potentially sensitive information about your health. I will only use this information for informing reflexology treatments and associated recommendations concerning aspects of health and well-being which I will offer to you. I take basic contact details and information via my website to allow me to contact you and handle bookings.
GDPR Registration
I have registered with the ICO and this is renewed automatically each year.
Lawful Basis for holding and using Client Information
As a full member of the Association of Reflexologists, I abide by the AoR Code of Practice and Ethics. The lawful basis under which I hold and use your information is my legitimate interests, i.e., my requirement to retain the information in order to provide you with the best possible treatment options and advice.
As I hold special category data (i.e., health related information), the Additional Condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics.
What information I hold and what I do with it
In order to give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. The information to be held is:
I will NOT share your information with anyone else (other than as required for legal process) without explaining why it is necessary and getting your explicit consent.
How Long I Retain Your Information for
I will keep your information for the following periods:
Your data will not be transferred outside the EU without your consent.
Protecting Your Personal Data
I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information I collect from you.
I will contact you using the contact preferences you give me in relation to:
Your Rights
GDPR gives you the following rights:
Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you wish to exercise any of these rights, please use the contact details given above.
If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at: www.ico.org.uk
Therapist's Rights
Please note:
A hard copy of this document will be provided at a first treatment for you to sign to confirm that you have understood and accepted my privacy statement and your rights under the GDPR.